We won the Innovation & Excellence Award 2023!

We are over the moon for winning our third award; the Innovation & Excellence Award 2023 for the category Greek Language School of the Year!

Video transcript

We have been selected based on the following criteria:

• Innovation – this is the most important criteria assessing how the team has harnessed more effective processes, products, or ideas in order to: transform their industry for the better, increase profits, and/or offer a more successful service.

• Products & Services – looking at whether a company is providing the best in its particular sector or industry in terms of quality, efficiency and delivery.

• Industry recognition – evidence that the business has received professional acknowledgement and any extra recommendations and training which separates the business from the crowd.

• Use of technology – how a company uses technology advancements and innovations for positive gain, be it to maximise productivity, improve communications, keep up with trends or distinguish oneself from competitors.

• Sustainable development – looking for the deeper implementation of long-term sustainability plans to ensure that as the business grows and develops, it does so in an economical and healthy manner.

• Marketing & branding – how a company has conveyed its deeper philosophy to its clientele, and how well-known the business and its service is to others in the industry.

• Service excellence – methods a business has implemented in order to achieve the highest level of customer service, in what ways the team go above and beyond a customer’s most basic expectations, and how this has positively impacted the overall productivity and reception of a company.

• Ethical practice – establishing a positive working environment where all employees are treated fairly, developing a respected reputation within the industry and gaining loyal customers.

• Employee satisfaction – companies who regularly issue employee satisfaction surveys addressing topics such as workload, perceptions of management, and resources.